Terms and Conditions
Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of www.www.christinedamian.com (the “Site”). This Site is owned and operated by Christine Damian. This Site is a business.
By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS REGARDING HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of Christine Damian and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent;
- Post any material that may be deemed inappropriate or offensive; or
- Transmit computer viruses that could affect other users.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
User Contributions
Users may post the following information on our Site:
- Photos;
- Public comments; and
- Blog Posts.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Digital Products (PDFs, eBooks, etc.);
- Merchandise (Apparel, Kitchen, Accessories, Office, etc.); and
- Online Courses.
The following services are available on our Site:
- Group and 1:1 Coaching;
- Online Business Management;
- Systems Strategy; and
- Dubsado (CRM Setup) VIP Day.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
Please note that we have a 14-day subscription cancellation policy.
To cancel your subscription, please follow these steps:
- For (free) email marketing: Select the “Unsubscribe” button at the very end of the email.
- For any paid subscription, please email support@christinedamian.com.
Payments
We accept the following payment methods on our Site:
- Credit Card;
- PayPal; and
- Stripe.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
- Standard delivery by post. Local delivery takes 5 – 7 business days.; or
- International delivery varies depending on the location and item ordered.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken;
- Good does not match description; or
- Good is the wrong size.
Refunds do not apply to the following goods:
- Sale items;
- Digital Products;
- Services; and
- Personal items (jewellery, lingerie or the like).
Refunds for Services
All services sold on our Site are non-refundable.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
All returns must be:
– communicated with the company before a return is processed.
– proof of purchase (receipt, email confirmation, or the like)
– original packaging
Once the return is processed and all required items have been provided to the company, pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions, privacy policies and disclaimers of these third-party websites before using these sites.
Limitation of Liability
Christine Damian and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Christine Damian and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Manitoba.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Christine Damian are unable to resolve any dispute through informal discussion, then you and Christine Damian agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Christine Damian. The costs of any mediation or arbitration will be shared equally between you and Christine Damian.
Notwithstanding any other provision in these Terms and Conditions, you and Christine Damian agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Should you have any feedback, comments, requests for technical support or other inquiries, please contact us by email: support@christinedamian.com or by using our Contact link.
Effective Date: April 13, 2021
Strategic Diagnostic Sessions
Terms and Conditions
(Applies to Capacity Breakthrough Session™ and all related session-based services)
The following terms apply to all strategic diagnostic session services offered by Christine Damian, including but not limited to:
- Capacity Breakthrough Session™ (Beta and regular versions)
- Any other 1:1 strategic diagnostic sessions
These terms apply regardless of session name, pricing, or version (Beta, regular, premium, etc.).
For any terms not covered in this section, the General Terms & Conditions above also apply.
BETA PROGRAM ACKNOWLEDGMENT
Strategic diagnostic sessions may be offered in BETA versions during service development.
When participating in a BETA session, Client acknowledges:
- This is a developmental, non-final version of the full offering
- Insights and session content may be used to refine future service iterations
- The methodology is being actively developed and improved
- Feedback and session outcomes will inform service evolution
By participating, client agrees to contribute to the service’s development.
SESSION DETAILS:
- This is a 60-minute strategic diagnostic session conducted via Google Meet.
- The session will be recorded for your reference and business development purposes. By proceeding, you consent to recording.
- You will receive a 1-page Capacity Breakthrough Action Plan within 48 hours of our session.
PAYMENT & REFUND POLICY:
- Full payment is required at the time of booking (pricing displayed at checkout).
- Cancellations made 12+ hours before the scheduled session are eligible for a full refund.
- Cancellations made within 12 hours of the session are eligible for a 50% refund.
- No-shows are non-refundable and non-reschedulable.
- No refunds will be issued after the session has been conducted due to the immediate delivery of strategic consulting time and intellectual property.
PRICING & POLICY CHANGES:
- Christine Damian reserves the right to modify pricing, cancellation policies, and refund policies at any time without prior notice.
- Changes will apply to all future bookings made after the effective date of the change.
- Bookings made prior to policy changes will be honored under the terms agreed upon at the time of booking.
- Current pricing and policies are displayed at the time of booking and constitute the terms of your agreement.
CLIENT RESPONSIBILITIES:
- You agree to complete the Intake Form at least 3 days before your scheduled session.
- You agree to arrive on time and prepared for the session.
- You understand this is a diagnostic session providing strategic recommendations, not implementation services.
SCOPE OF SERVICE:
• This session focuses on identifying ONE primary operational bottleneck blocking your business growth.
• Additional challenges, bottlenecks, or strategic questions beyond the primary focus are outside the scope of this session.
• If multiple bottlenecks or comprehensive operational support is needed, you will be directed to additional service offerings.
• This session provides strategic diagnosis and recommendations only.
• Implementation of recommendations is your responsibility unless you engage additional services.
EXPENSE & IMPLEMENTATION:
- The session fee covers strategic consulting time, diagnosis, and action plan delivery ONLY.
- Christine Damian is NOT responsible for:
- Tools, software, or technology purchases
- Team hiring, contractors, or staffing costs
- Implementation expenses of any kind
- Third-party services or subscriptions
- Any costs associated with implementing recommendations
- All implementation costs are the sole responsibility of the client.
GUARANTEES:
- Christine Damian makes NO GUARANTEES regarding:
- Revenue increase or decrease
- Business growth or profitability
- Specific outcomes or results
- Success of implementation
- Business results depend on multiple factors, including but not limited to: market conditions, your implementation, team execution, industry trends, economic factors, and variables outside Christine Damian’s control.
- Any revenue projections, growth estimates, or outcome predictions are hypothetical examples only and not guarantees.
- You are solely responsible for:
- Implementation of recommendations
- Business decisions made based on session insights
- Outcomes resulting from actions taken
INTELLECTUAL PROPERTY & USAGE RESTRICTIONS:
- All frameworks, methodologies, templates, strategies, and recommendations provided during the session are the exclusive intellectual property of Christine Damian.
- You agree that materials are for the use of the business discussed in the session ONLY.
- You may NOT:
- Reproduce, distribute, sell, or resell any frameworks, methodologies, or materials provided
- Teach, train, or consult others using Christine Damian’s proprietary methods without written permission
- Claim ownership or authorship of any frameworks or strategies provided
- Violation of these terms may result in legal action and damages.
CONFIDENTIALITY:
- All information shared during the session will be kept confidential.
- You agree to maintain confidentiality of all proprietary information, business strategies, financial data, and operational details shared during the Capacity Breakthrough Session™.
- You agree not to disclose any confidential business information shared between the parties without explicit written permission, except for anonymized case studies or testimonials.
- You grant permission for anonymized case studies or testimonials unless you explicitly opt out.
NON-DISPARAGEMENT & HONEST FEEDBACK:
- You are encouraged to provide honest, constructive feedback about your experience.
- However, you agree:
- Not to make false, misleading, or defamatory statements about Christine Damian
- Not to engage in malicious or coordinated negative campaigns
- To communicate concerns directly to Christine Damian before posting public negative reviews
- To provide factual, good-faith feedback if sharing your experience
- Christine Damian values transparency and honest feedback while protecting against false or malicious statements.
LIMITATION OF LIABILITY:
- Christine Damian provides strategic consulting advice based on the information you provide.
- You acknowledge that business results depend on multiple factors and cannot be guaranteed.
- Christine Damian is NOT liable for:
- Any business outcomes resulting from implementation of recommendations
- Lost revenue, profits, or business opportunities
- Business failures or setbacks
- Decisions made by you based on recommendations
- Any financial, operational, or strategic outcomes
- You assume all risk associated with implementing recommendations.
- Christine Damian’s total liability is limited to the session fee paid.
INDEPENDENT CONTRACTOR RELATIONSHIP:
- This agreement creates an independent contractor relationship between Christine Damian and you.
- This is NOT an employment, partnership, joint venture, agency, or fiduciary relationship.
- You retain full control and decision-making authority over your business.
- Christine Damian is not responsible for your business operations, decisions, or outcomes.
GOVERNING LAW & DISPUTE RESOLUTION:
- This agreement is governed by the laws of Manitoba, Canada.
- Any disputes will be resolved through (and in this order):
- Good-faith direct communication
- Mediation (if negotiation fails)
- Legal action (if necessary) filed in Winnipeg, Manitoba, Canada
- You agree to this jurisdiction and dispute resolution process.
RECORDING CONSENT & USAGE RIGHTS:
- This session will be recorded for the following purposes:
- Your reference and action plan delivery
- Business development and strategic review
- Internal training and methodology refinement
- Marketing content creation (anonymized)
- Potential case study development
- Recording will be stored securely and indefinitely
- Recordings are the sole property of Christine Damian
- Recordings may be used for:
- Internal review and service improvement
- Marketing and promotional materials
- Potential case study development
- Business methodology refinement
- By booking, you:
- Consent to the recording of this session
- Understand the recording will be provided to you after the session
- Agree that the recording is for your personal use only and may not be shared or distributed
- Grant perpetual, non-exclusive rights to Christine Damian for recording usage as outlined above
ENTIRE AGREEMENT:
- This Service Agreement constitutes the entire agreement between Christine Damian and you regarding the Capacity Breakthrough Session™.
- This agreement supersedes all prior verbal discussions, email communications, social media messages, or any other written or oral agreements.
- No modifications to this agreement are valid unless made in writing and signed by both parties.
- You acknowledge you have not relied on any representations or promises outside of this written agreement.
GENERAL TERMS & CONDITIONS APPLY:
All terms outlined in the General Terms & Conditions section above also apply to strategic diagnostic sessions, including but not limited to:
- Intellectual Property
- Acceptable Use
- Limitation of Liability
- Indemnity
- Applicable Law (province of Manitoba in Canada)
- Dispute Resolution
- Severability
- Changes to Terms
In the event of any conflict between the General Terms & Conditions and these Strategic Diagnostic Session Terms, these session-specific terms will take precedence.
By booking this session, you acknowledge that you have read, understood, and agree to all terms and conditions outlined above.
Last updated: November 1, 2025
