systemize my empire in a day
At the heart of your business lies your clients – from the old to the new, and even potential clientele who are watching from the stands, waiting to be pushed over the finish line to become a client.
To me, it’s so much more than a helpful hand and a friendly face – every aspect of the overall business-wide strategy needs to be built upon a customer-first approach, from business operations to marketing. From the moment your clients first stumble upon your virtual ‘front of house’, to their final points of communication with your team, it is key to ensure they feel supported, welcomed and engaged, with a laser-targeted goal of achieving the gold dust of the business; returning customers.
It may seem like a time-consuming concept or an unnecessary outlay for extra customer satisfaction provisions, but the results speak for themselves!
Did you know… Customer-driven companies are 60% more profitable than ones that don’t focus on improving their customer experience? Even the smallest of changes can garner huge returns.
At Christine - Digital Business Services, I believe that the right customer relationship management (CRM) system can help supercharge your business by:
● Improving business relationships with current customers.
● Searching for new customers by tapping into new demographics.
● Winning back former customers in case they no longer avail of your products/services.
It’s no secret that I have spent hours, months, and years dabbling with multiple CRM software and tools; some of which went down like a lead balloon, and others which powerfully transformed the day-to-day of my clients. But, it’s safe to say that the winner of Christine’s Software Championships is Dubsado!
An all-around champion of the people, as I like to call it. A high-quality, robust, and professional client management solution, it has been designed to streamline your ‘to-do‘ list.
Wherever you may be in the business, speeding up your tasks is a priceless way of entering new levels of success through building meaningful client relationships, scheduling meetings with video call links, and creating a workflow that will help streamline the flow of projects from conception to completion. Versatile, time-efficient and dependable: The Dubsado formula.
Now, overhauling your business processes can be a daunting prospect. One task can lead to another task needing to be done and so on and so forth. Or your processes might be working for you now but will it work for you when you want to start growing your business?
Well, it’s time to look to the future and enter a world of streamlined responsibilities
and record levels of free time.
Proposals, Contracts & Forms
With an eagle-eye for the finer details, I will work hand-in-hand with you to curate a stack of templates to ease up your business processes. Creating a fully customized customer experience, it’s time to re-look at your responsibilities which may ‘do the job’, but don’t quite ‘add’ to your brand.
From proposals, contracts, questionnaires and forms, to a whole host of legal agreement documents that will inevitably be required throughout your projects’ lifecycles, I will help you establish your authority through customized templates, ready to go whenever you need them.
Complete with your provided business branding, as well as all of the necessary fields to compile the key information, my hands-on help will transform your brand perception as one with keen attention to detail, oozing with credibility.
Your first opportunity to connect with clients, laying the foundations to lasting relationships, meetings are often a fast-track route to establish trust with future clientele, and with in-person meetings becoming replaced with their virtual counterparts, it’s only more important to get it right.
Taking advantage of effective appointment scheduling will allow you to enter a new world of productivity, with your clients given the ability to directly book appointments with you on an availability-dependent slot system, even boasting a pre-set daily meeting limit.
Say goodbye to time-consuming schedule checking, clients waiting on hold, and misplaced post-it notes with scribbled meeting times. Dubsado is a no-fuss one-stop hub, allowing you to check your schedule on the go as clients seamlessly book themselves in.
You can set your parameters in advance, including the buffer time between meetings for sufficient wrap-up time, and leave the rest to Dubsado. And the best part? From website embedding to setting up auto-reminders, and even rescheduling clients, I’ll handle it all. A stress-free A-to-Z.
Automate Business Workflow & Templates
Whether you lead a small-yet-mighty team of professionals, or you’re a solopreneur taking on the business realm alone, staying on top of every aspect of your business is no mean feat.
From forgotten emails that incite audible gasps as you finally remember, to calls that just aren’t being answered timely as your all-important responsibilities begin to break down the flood gates, it’s vital to transform your processes to ensure all tasks are smoothly executed.
We’ll automate your business workflow.
Now, this doesn’t mean stripping your business from the personal touch that makes you, well... you. From canned email templates so that repetitive emails aren’t demanding hours of your day (and importantly, no rushed, poorly-worded emails landing in your clients’ inboxes) to automatic reminders to notify you and your clients of any incomplete forms, your business will begin to run like clockwork, with a noticeable improvement in speed and quality of your communication.
Your business, but better. Getting you back in control of your brand, one transformation at a time.
It all starts with a chat.
During this 1:1 discovery call, I put my investigator hat on, prizing out the key information that will have a momentous impact on your business.
This will let me in on multiple things about your business:.
· What your business is and how it works
· How you and your team work
· Your pain points
· What tools you’re using
· What tasks we can automate
· Your workflow goals for both client-facing and behind the scenes
I take time to get to know you, your quirks, your goals, and ultimately, what you want from our partnership.
Our first opportunity to collaborate ideas, it’s often a light-bulb inciting event, opening up your business to be injected with the most audacious prospects.
When you decide it’s right for you, it’s time to seal the deal by putting pen to paper and signing a contract.
Whether you opt to pay in full or choose the payment option, you’ll pay the initial investment at this stage, before putting the wheels in motion.
It’s time to delve into the deep end! Using my tried-and-tested methods to locate areas of growth, I send over an extensive pre-work questionnaire, helping me get to the nitty-gritty of your new and improved system with Dubsado.
From your business goals and branding to workflows and enquiries, as well as off-boarding, emails and forms, it will become the hub of all knowledge, helping us seamlessly communicate.
During this phase, you will become up-to-date with Dubsado as I work on setting up your account, noting our conversations and plans thus far.
From settings, schedulers and forms, to canned emails, packages and payment schedules, as well as an efficient workflow process, your responsibilities just reduced tenfold.
Taking the load from your shoulders, it’s time to spend your time where it counts; from a relaxing hike to finally watching that movie, or perhaps some family time, catching up on what you’ve missed as you become unchained from your business responsibilities.
Note: Please be accessible via Slack during this phase so I
It’s time to look towards the future with the help of Dubsado.
To help make the process as easy as possible, I’ll provide you with a straightforward recorded training session that will allow you to navigate through your new system with confidence.
No excess time spent trying to navigate through the many options – sit back, relax, and watch the recording back whenever you need a refresh.
With your satisfaction in mind, you can contact me via Slack for 30 days after the VIP Day with any questions, concerns or issues.